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Training & Education

Stop having important conversations via email

By Team Pacesetter

Modern forms of communication sure are convenient, but they can lead to devastating consequences when used incorrectly.

May 2016 - Office communication used to be limited to just a few options: face-to-face, the memo and, over time, the phone. Today, that number has ballooned to include social media, text, email, instant message and an array of others. Each has their own place that, when used properly, conveys a clear message to the recipient.

However, as technology evolves so does an individual’s approach to communication. At one time, all important discussions came in some form of a sit-down meeting. Today, that can happen in person but also over video conferencing and even email. Text and email are the most concerning options because of an increased reliance many individuals and businesses put on them when discussing important matters. If you are discussing serious issues in any written format, I implore you to change your approach as soon as possible. Your message may be getting misconstrued and unintended meanings can certainly arise.

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